These Terms of Service ("Terms") are a binding agreement between Hypher Inc. ("Hypher," "we," "us") and the business that registers for or uses the Hypher service ("Member," "you"). By creating an account, claiming a Hypher card, or otherwise using the service, you agree to these Terms.
Hypher operates a local business referral network. Members display a pre-printed Hypher card with a unique QR code. Customers scan it, choose a partner’s offer, receive a one-time code, and redeem it at that partner. Hypher facilitates these referrals; it does not sell goods or services on your behalf and is not a party to any transaction between you and your customers.
1. Eligibility and accounts
You must be a legitimate business operating in a supported city and authorized to bind that business to these Terms. You are responsible for the accuracy of your profile and for all activity under your account. Keep your credentials secure; notify us at hello@hypher.ai of any unauthorized use.
2. Subscription, fees, and billing
Membership is a recurring subscription billed at $49.00 (USD) per month, per business location, in advance through our payment processor (Stripe). Your subscription renews automatically each month until you cancel. The subscription fee is the only amount Hypher charges.
You may cancel at any time from your dashboard. Cancellation stops all future billing; your membership remains active through the end of the current paid month and does not renew. Fees already paid are non-refundable, and we do not provide refunds or credits for partial months, except where required by law.
A limited free trial may be offered in some launch markets before billing begins; where it is, we will state the trial length and collect a payment method before the first charge. A founding rate, if offered, locks the stated price for your account for as long as your subscription remains continuously active, subject to the specific terms of that offer.
3. No payments between businesses
The subscription is the only money Hypher collects. Hypher never facilitates, holds, or settles payments between Members, pays no per-referral compensation, and operates no reward pool. Each Member keeps 100% of its own sales. Hypher is not a payment processor, escrow agent, or money transmitter with respect to referral activity.
4. Offers and redemptions
You are solely responsible for the offers you publish, including their accuracy, legality, and honoring them when a valid code is redeemed at your location. Offers must be genuine, currently available, and clearly described. You may set reasonable limits (per-device, per-offer, time windows), which will be disclosed to customers.
Redemption is self-attested and destination-verified: a code is valid only at the business it names, is one-time, and may expire. Hypher does not guarantee any volume of referrals, redemptions, revenue, or foot traffic.
5. Estimated revenue is an estimate
Any revenue or value figure Hypher shows you is an estimate derived from a typical-spend amount you provide. Hypher does not connect to your point-of-sale and does not measure actual sales. These figures are directional indicators of program value, not a record of money earned, and must not be relied upon as accounting data.
6. The Hypher card
Hypher cards and the codes printed on them remain the property of Hypher. A card is assigned to your business for your use while your membership is active. You may not transfer, duplicate, resell, or obscure a card. If your membership ends, the card is deactivated and its page will show a neutral notice that your business is no longer a Hypher partner.
7. Reviews and customer conduct
After a redemption, customers may be prompted to leave you a public review. This prompt is shown to every redeeming customer without any sentiment screening. You may not condition, gate, incentivize, or filter reviews based on their expected or actual rating, and you must comply with the review platform’s policies and applicable law (including FTC guidance on endorsements).
8. Acceptable use and network integrity
You agree not to: generate fake or self-dealing referrals; manipulate rankings, tiers, or leaderboards; redeem codes without a genuine customer visit; scrape or misuse the service; upload unlawful, infringing, or misleading content; or interfere with other Members or the operation of the network.
9. Quality standards, suspension, and removal
The "Hypher Partner" mark is a trust signal. Admission is earnable and standing is losable. We may vet, suspend, or remove a Member, or remove content, for violations of these Terms, low-quality or deceptive offers, customer complaints, or conduct that harms the network’s integrity. Where practical we will give notice, but we may act immediately to protect customers or Members.
10. Intellectual property
Hypher retains all rights in the service, the Hypher marks, and the software. You grant Hypher a non-exclusive license to display your business name, logo, description, offers, and location on public Hypher surfaces (business pages, directory, map, city and category hubs) to operate and promote the network. You represent that you have the rights to the content you provide.
11. AI-assisted content
Hypher may offer tools that draft profile or offer copy from information you supply. You remain responsible for reviewing and approving all such content before it is published; nothing is published on your behalf without your approval.
12. Disclaimers
The service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Hypher does not warrant uninterrupted or error-free operation or any particular business outcome.
13. Limitation of liability
To the maximum extent permitted by law, Hypher will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Hypher’s total liability arising out of or relating to the service will not exceed the amount you paid Hypher in the 12 months preceding the claim, or $100 (USD) if you paid nothing.
14. Indemnification
You will indemnify and hold harmless Hypher from claims arising out of your offers, your honoring or failure to honor redemptions, your content, your interactions with customers, or your breach of these Terms.
15. Term and termination
These Terms apply while you use the service. You may cancel at any time through your account or the customer portal; cancellation stops future billing but does not refund fees already paid except where required by law. On termination, your public pages and card are deactivated. You may export your data before or after termination as described in the Privacy Policy.
16. Customers and customer accounts
Customers use Hypher to discover and redeem offers. No account is required. Customers may optionally create a free account (email only, passwordless) to save offers and unlock member-only or returning-customer deals. Member-only offers you publish are shown and redeemable only to customers with an account. Customer use of Hypher is governed by the customer-facing terms and the Privacy Policy; customers may unsubscribe from email or delete their account at any time.
17. Changes to these Terms
We may update these Terms. Material changes will be communicated by email or in-product notice. Continued use after the effective date of a change constitutes acceptance.
18. Governing law and disputes
These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-laws rules. The state and federal courts located in Wyoming will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the service, and you consent to personal jurisdiction and venue in those courts.
19. Contact
Questions about these Terms: Hypher Inc., hello@hypher.ai.